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Walnut Creek,
CA
(Click company name to view employer profile and all available
positions.) |
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Career Field |
Underwriting
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| Insurance
Discipline |
All
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| Relocation
Assistance |
Not Available
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| Job
Duration |
Full Time |
| Salary
Offered |
Open |
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SUMMARY:
The Select Underwriting Center Underwriting Director `UD¿ is responsible for underwriting, profitability, growth and retention of new and renewal business that is consistent with underwriting strategies within an assigned territory. Hires, develops and retains staff of Underwriting Center Account Executives with emphasis on development through guidance and mentoring
PRIMARY DUTIES:
People and Talent Management
Establish individual Account Executive territory goals in support of established territory goals and CAT strategies
Evaluate staff to identify skills and training needs; create opportunities to expand roles to match employee strengths or address weaknesses. Provide both formal and informal feedback on a regular basis.
Development of staff of Account Executives through effective coaching and mentoring via performance evaluation, creation of development plans, and conducting technical training sessions
Effectively communicate the mission and vision and of Select and their role in the process.
Underwriting Quality & Profit
Manage territorial underwriting functions to achieve profit, revenue, loss ratio, and expense targets. Implements CAT underwriting strategies and manages CAT capacity within assigned territory.
Ensures effective execution of Select¿s Best Practices, including Underwriting, Workflow and Playbook.
In conjunction with the Regional Underwriting Director delegate underwriting authority to staff via letters of authority; monitor and revise as appropriate. Ensure a quality underwriting work product is produced consistent with letters of authority, underwriting strategy, standards and process.
Ensure underwriting quality through implementation of effective CURE process
Completes self assessment reviews of Account Executives in accordance with agreed upon sample standards. Provide coaching and training for underwriting staff based on results of self assessment underwriting review process.
Works with the Operations Director to ensure that all processing and service standards are met.
Agency Management
Participate in agency planning process as prescribed by the Agency Planning Best Practice.
Communicate identified agency production, training or quality issues to Sales Director(s)
Strategic Platform Management
Facilitate communication between Sales Executives and Account Executives and act as liaison between the Field and the Business Center.
Develop and maintain relationships with Business Center, as well as other internal resources (Claim, RC, Premium Audit etc.) to coordinate the services to Select Accounts customers.
Enterprise Relationship Management
Demonstrates the ability to build partnerships with other business groups and identifies and delivers agency and product solutions at the account level.
Maintains an understanding of all Travelers products, services and solutions and initiates discussions with other business units as appropriate.
EDUCATION/COURSE OF STUDY:
WORK EXPERIENCE:
Five years Commercial Underwriting experience, experience in small accounts preferable; highly regarded for level of expertise across all lines of business.
Extensive knowledge of product, operations, and agency distribution.
Demonstrated performance management experience and skills including setting clear goals and priorities; coaching and developing others; providing timely and consistent performance feedback
Ability to manage own work and effectively delegate and direct the work of others
Strong organizational, quantitative reasoning, critical thinking, interpersonal, time management, verbal and written communication skills.
Demonstrated ability to effectively lead self and others through change
OTHER:
Executes Business Strategy
Leads Change
Drives Results
Promotes Enterprise Culture
Attracts Top Talent
Maximizes Individual and Organizational Performance
Creates and Sustains Dynamic Workplace
Communicates Effectively and Influences Others
Applies Critical Thinking
Demonstrates Self-Awareness; Accountability
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