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POSITION SUMMARY: Utilizing various underwriting and risk management techniques, this position evaluates applications for new business, renewals and certain endorsements for acceptability in accordance with corporate guidelines and standards. This position mandates the successful completion of all the requirements of Citizens Underwriting School, which includes obtaining an overall passing score.
ESSENTIAL FUNCTIONS: THE FOLLOWING ARE THE USUAL, BASIC AND ESSENTIAL FUNCTIONS OF THE POSITION. THESE FUNCTIONS ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED.
• Evaluates new and renewal business requests as well as endorsements in order to determine insurability maximizing performance and underwriting results.
• Reviews inspection reports and other supporting documents for compliance with corporate guidelines and consistent risk-based underwriting philosophy.
• Utilizes underwriting discretion (within authority level) to approve a risk and / or structure coverage to corporate standards, using consistent and efficient risk-based underwriting.
• Initiates action to cancel or reinstate a policy, modify coverage based on corporate guidelines and consistent and efficient risk-based underwriting.
• Interact via phone and in writing with internal and external business partners regarding the acceptability and issuance of coverage, providing a level of service that meets the needs of our customers.
• Provides input concerning work related issues such as process improvement to management.
• Maintains a complete understanding of corporate manual of rates, guidelines and procedures promoting consistent risk-based underwriting philosophy in all products and activities.
• Mentors co-workers in the Underwriting Technicians positions, working together with Management and Supervisor to develop skills that consistently promotes our risk-based underwriting philosophy including training and development of staff as needed.
• May be required to assist in the evaluation of work product of other team members.
• Performs specialized functions and projects in accordance with departmental rules and regulations.
• Provides input concerning work related issues as directed by management.
• Performs additional duties as assigned REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Effective analytical and problem solving skills with the ability to manage multiple tasks simultaneously.
• Strong communication, negotiation and presentation skills
• Ability to analyze and interpret insurance coverage, policies, procedures and reports.
• Within 90 days of employment, must successfully complete all requirements of Citizens Underwriting School,
which includes obtaining an overall passing score. REQUIRED EDUCATION & EXPERIENCE:
• Associate degree or education, and work experience, and training equivalent to two years of college.
• 2 years insurance underwriting experience. PREFERRED QUALIFICATIONS:
• Bachelor’s degree in field with skills transferable to insurance.
• Thorough knowledge of Citizens operations.
• Possession of IIA Certificate in General Insurance is preferred. If candidates currently do not possess this designation it will be recommended that it be obtained
• Two years commercial lines insurance experience.
PHYSICAL REQUIREMENTS:
This position requires the ability to sit for long periods of time, hear and converse over the telephone, and key frequently on a computer (2 or more hours per day).
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